New LOC minimum payment settings

We have launched an exciting new configuration for LoanPro's line of credit (LOC) minimum payment settings: Minimum Payment Includes Past Due Amount. This feature automatically adds past due amounts to a borrower’s upcoming minimum payment to ensure they meet their full obligation. When the setting is enabled, the minimum payment amount for a billing period includes that period’s minimum payment in addition to past due amount from prior periods.

What Changed

Previously, past due payments were included through delinquency handling—now you have options available to be more flexible with your borrowers within LoanPro.

How can I use it?

You can use this new feature to ensure that a borrower’s payment amount includes their full obligation: minimum payment for that billing period plus past due payments. This setting is configurable at both the Program level and individual line of credit level. The resulting "Full Minimum Payment Due" value shows up across billing cycle data, statements, LoanPro UI, the Customer Portal, and within AutoPays.

Where can I find it?

Users can activate this setting at the Program level to establish it as the default for all new accounts or adjust the setting on individual line of credit accounts.

• To use this setting as a default at the Program level, navigate to the Programs tab then create or edit a Program. Next, navigate to Minimum Payment > Added Amounts > Do you want to add outstanding past due amounts to the minimum payment?.

• To use this setting on an individual line of credit account, navigate to an account then head to Account Settings > Setup > Minimum Payment Setup > Past Due In Minimum Payment.

You can also find the borrower's past due minimum payment obligation within a line of credit account, view Statements > Details > Full Minimum Payment Due.

How can I test it?

To test the Minimum Payment Includes Past Due Amount feature at the Program level, select a Program and follow these steps:

1. Select Minimum Payment > Added Amounts, then click Yes when prompted: "Do you want to add outstanding past due amounts to the minimum payment?"
2. Create a new LOC account in that program. Confirm the "Past Due In Minimum Payment" dropdown reflects the sourced value, then test the override.
3. Complete a billing cycle with a past due balance. This can be achieved by setting the account’s open date and first statement date in the past, adding a swipe transaction to the billing cycle, and then activating the account calculator.
   • With the setting ON, confirm Full Minimum Payment Due = Regular Minimum + Past Due at cycle end.
   • With the setting OFF, confirm Full Minimum Payment Due = Regular Minimum only.
4. On the account’s Statements page, confirm the displayed minimum prioritizes Full Minimum Payment Due and falls back to minimumPayment when null.
   • Full Minimum Payment Due will be null for accounts created prior to this update, so check those accounts to ensure standard fallback behavior.
5. With an autopay "minimum payment (min)" preset, confirm it sources full_minimum_payment_due and falls back to minimum_payment only when null—not when zero.

Action Required

There is no action required unless you want to enable this new setting. If you want to preserve existing behavior, keep the setting disabled. This feature does not modify existing minimum payment fields, LOC calculator, or delinquency processing.

Visit our Split Payments API documentation to learn more about the feature.